Shipping and Return Policy

Diamooky is dedicated to providing fast, reliable shipping to ensure your products arrive on time and in excellent condition.

• Processing Time:Orders are processed within 1-2 business days.
• Shipping Methods:We offer standard and expedited shipping options at checkout. U.S. orders typically arrive within 3-7 business days, while international shipping may take longer depending on the destination.
• Shipping Costs:We provide free shipping on orders over $50 within the United States. For orders under $50, a flat rate shipping fee applies. International shipping fees will vary based on location and will be calculated during checkout.
• Order Tracking:Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey to your door.

Return Policy: At Diamooky, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a 30-day return policy.

• Eligibility:Items must be returned in their original condition, unused, and in their original packaging. Customized or special-order items are not eligible for return unless there is a defect.
• Return Process:To initiate a return, contact our customer service team at [support@diamooky.com]. We will provide you with a return shipping label and further instructions. Returns are processed within 7-10 business days of receipt, and refunds will be issued to the original payment method.
• Return Shipping:Customers are responsible for return shipping costs, unless the product was damaged or defective upon arrival.